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The Customer Experience of HR
Customer experience and workforce analytics will be the next drivers of HR transformation. Through extensive research and work with companies such as Adidas, Arla Foods, Boehringer Ingelheim, Tetra Pak, Siemens, Coca-Cola, and ING, TI People has discovered how to drive a more user-friendly HR experience by applying design-thinking principles to various initiatives, ensuring that the new process moves the business forward and drives deeper engagement with employees.
CEO and Founder of TI People
Jacobs has helped numerous progressive companies design and implement their people and HR Strategies. In this webinar, he will share research and specific examples from companies who are successfully transforming HR with a customer experience priority and alignment.